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Risk Management Graduate. Started March 2016.

“I joined Capital One on the Risk Management graduate scheme and have done multiple rotations across areas as diverse as event management and third-party assessments. Having completed the programme, I’m now a risk specialist working in event management.

I liked that Capital One was looking for the person, not the experience. Especially because following my History degree, I didn’t really know what I wanted to do. After spending a year in Australia and then embarking on a job that wasn’t really for me, I did some research and thought Risk Management sounded really interesting. I thought Capital One as a company would be a good fit for me too.

I’m doing a professional qualification with the Institute of Risk Management at the moment. It’s not compulsory, but it’s definitely encouraged if you show willing. I can fit my studies around work – as long as you get your work done, you’re trusted and you have quite a lot of freedom.

My role is very fast-paced. Things are happening around the business all the time, and every day is different depending on the issues we face at any given time. I carry out root cause analysis and check that any customer remediation has been carried out correctly. It’s a role that sees me liaising with, and influencing, lots of different stakeholders.

There’s a fantastic culture here – it’s friendly, laid back, fun and supportive. We do everything in a very human way and I’m proud to be part of that.”

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