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Job Details

Job ID R82615
White Collar Factory (95009), United Kingdom, London, London

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Advertising & Media Manager

We’re looking for a creative, media savvy and results focused marketer to join Capital One’s UK Brand Marketing Team. Reporting to the Brand Director, you’ll lead your talented team to bring the Capital One brand promise to life; working with award-winning agency partners and internal teams alike to develop and deliver the brand creative and media strategy that will supercharge the Capital One brand and our unique products that help people succeed with credit. 

What you’ll do

  • Work with the Brand Director and Brand team to develop the overall brand strategy; evolving and maintaining the brand purpose, architecture and positioning

  • Take responsibility for all mass media advertising to drive awareness of the brand, leveraging our innovative products and services to grow consideration 

  • Define both media and creative strategy for all advertising and manage end-to-end campaign process from agency briefing to campaign analysis

  • Manage stakeholders and ensure buy in to the brand and advertising strategy

  • Manage £10M+ marketing budget, effectively allocating agreed budget by channel and constantly seeking to optimise spend to successfully deliver brand objectives

  • Ensuring consistent image and tone of voice across all customer touch points

  • Work in partnership with the insights team to ensure effective and robust means of tracking brand health and measuring advertising campaigns

  • Own the process used to deliver our brand communications to market, mitigating risk and ensuring legal compliance

  • Manage the relationships with our award winning third party agencies 

  • Manage and develop your team to support the delivery of the brand plan

We expect to see

  • Experience of leading brand and advertising strategy. We’d love for you to have developed your skills within the FMCG sector; and it’s even better if you’ve already gained cross-industry experience.  

  • Experience in managing multi-million-pound media budgets

  • Experience managing agency relationships - both creative and media 

  • Line management experience - coaching/developing a team

  • Exceptional communication/interpersonal skills. Ability to clearly articulate ideas and offer unique solutions to challenges, both verbally and visually

  • Effective stakeholder management enabling buy in from senior leaders

  • Strong analytical skills and ability to use data for insights to shape our approach combined with creative flair

  • Experience of successful cross functional working - building strong relationships both internally and externally

Basic Qualifications

  • Bachelor's degree 

  • Extensive, demonstrable experience building successful consumer brands

What’s in it for you

  • Bring us all this - and you’ll be handsomely rewarded with a highly autonomous role as a key decision maker in an organisation committed to transformation

  • We offer high performers strong and diverse career progression, investing heavily in developing great leaders through our Capital One University training programmes (and appropriate external providers)

Capital One is committed to diversity in the workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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