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Lead UI Product Designer

Job Details

Apply Job ID R116495 Location: London, Nottingham
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Lead UI Product Designer

About this role

We’ve invested heavily in building a strong digital practice that speaks directly to our mission of making credit simple. Our digital transformation has challenged us, taught us how to be creative and helped us bring to life a roadmap for customer servicing that stands alongside the best in the industry. Despite our progress, we want to do better. The Product Design practice is central to our continuous improvement.

UI Designers act as guardians of our brand experience, ensuring the continuity and consistency of our design language. Our Content leads craft language that builds trust, removes ambiguity and helps maintain our values of simplicity even when dealing with complex financial processes. 

What you’ll do

  • Deliver work that spans all project phases, from concept and design through to production (e.g. sketches, mock-ups, low and hi-fidelity comps, specs, and production-ready assets)

  • Explore a variety of visual design directions in a rapid, iterative fashion, incorporating feedback from the design team and stakeholders

  • Be a brand guardian and influence the application of our visual language whilst being an advocate for quality

  • Support UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs

  • Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. When people talk, you visualise ways to represent their message

  • Partner closely with engineering teams and collaborate during the development process to get your solution into the hands of the user

What we’re looking for

  • A portfolio that exhibits your creative potential across a variety of platforms (eg. Mobile, web). We’d love to see examples of how you’ve creatively responded to a complex brief, or challenging content

  • Skilled using tools such as Figma, Sketch, Framer, InVision, Adobe Suite

  • Creative storytelling and illustration skills

  • Proven experience in UI and visual design, with pixel-level attention to detail. An eye for typography, colour, layout, and brand identity

  • Experience working with interactive content (e.g. responsive layouts, mobile app, etc) and proficiency in creating production-ready artwork and assets

This is a permanent position based in either our Nottingham or London offices (currently fully remote until September 2021).  Many of our team have flexible working patterns so we’re open to discuss flexible working arrangements with you.

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates.

What’s in it for you;

  • Bring us all this - and you’ll be handsomely rewarded with a role contributing to the roadmap of an organisation committed to transformation

  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

  • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

  • OutFront – to provide LGBTQ+ support for all associates

  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all

  • Women in Tech – promoting an inclusive environment in tech

  • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.


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