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Principal Product Designer - UI

Job Details

Apply Job ID R90401 Location: London
White Collar Factory (95009), United Kingdom, London, London

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Principal Product Designer - UI

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realise their dreams. Together, we are on a quest to change banking for good.

PRINCIPAL PRODUCT DESIGNER - UI - LONDON

We’re looking for a principal UI/Visual Designer to join our Product Design team. The role is based in our London office but you will occasionally need to travel to Nottingham. This is because you'll be working with and for people across both locations.

OUR PRODUCT DESIGN PHILOSOPHY AT CAPITAL ONE

We’ve invested heavily in building a strong digital practice that speaks directly to our mission of making credit simple. Our digital transformation has challenged us, taught us how to be creative and helped us bring to life a roadmap for customer servicing that stands alongside the best in the industry. Despite our progress, we want to do better. The Product Design practice is central to our continuous improvement.

Product Design is a team of people with various skills and expertise, including UX, UI and Content. Designers partner with Product and Engineering within a Tribes model. Each Tribe owns its own roadmap, commercials and a customer-facing agenda. Our UX Designers advise and work alongside tribe leadership and hold the reigns of the product experience for our mobile app, web servicing and agent experience. They work with engineering teams using Agile delivery, co-creating and continually optimising our product experience. UI Designers act as guardians of our brand experience, ensuring the continuity and consistency of our design language. Our Content leads craft language that builds trust, removes ambiguity and help maintain our values of simplicity even when dealing with complex financial processes. 

We are all expected to collaborate with the business all the way through the delivery journey. Building roadmaps and working to identify, address and resolve delivery challenges. We’re not a digitally native business, so our Product Designers have to be strong collaborators, communicators and facilitators. Willing to work with partners across the business, demonstrating strong leadership and accepting shared responsibility for our successes and failures. 

WHAT YOU’LL DO:

  • Be a brand guardian and influence the application and development of our visual language.

  • Lead and review all UI delivery, with due consideration of motion, micro-interactions and accessibility.

  • Mentor and support other members of the UI team, encouraging them to further develop their eye for detail and ability to find a way through constraints.

  • Support UX designers in ideation sessions and workshops to develop ideas that address both customer and business needs.

  • Use your visual thinking to help team members across disciplines understand, frame and communicate real business problems. When people talk, you visualise ways to represent their message.

  • Push creative boundaries and be a relentless advocate for quality.

  • Partner closely with engineering teams and oversee the development process to get your solution into the hands of the user.

  • Deliver work that spans all project phases, from concept and design through to production (e.g. sketches, mock-ups, low and hi-fidelity comps, specs, guidelines and production-ready assets).

  • Explore a variety of visual design directions in a rapid, iterative fashion, incorporating feedback from the design team.

WHAT WE’RE LOOKING FOR

  • Creative storytelling, illustration and data visualisation skills.

  • Proven experience in UI and visual design, with pixel-level attention to detail. An eye for typography, colour, layout, brand identity and design systems.

  • An eagerness to learn and share new approaches to deliver effective design.

  • Ability to switch between distinct projects, managing multiple subjects, deadlines and stakeholders at once.

  • Experience of delivering projects within an agile environment.

  • Experience working with interactive content (e.g. responsive layouts, mobile app, etc) and proficiency in creating production-ready artwork and assets.

  • Excellent communication skills, with the ability to articulate your thinking and ideas and interact with colleagues at all levels of the business. You'll have many stakeholders and you’ll need to build great working relationships with different types of people.

  • An awareness of industry trends in creative and visual design.

Minimum qualifications

  • Degree in graphic, visual or related design, digital media design or other design specialty, fine arts or other related field, or equivalent experience.

  • A portfolio that exhibits your creative potential across a variety of platforms (eg. Mobile, web). We’d love to see examples of how you’ve creatively responded to a complex brief, or challenging content.

  • Skilled using tools such as Sketch, Framer, InVision, Adobe Suite.

WHAT’S IN IT FOR YOU

We offer exciting and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).

Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans and a cycle to work scheme

Open-plan workspaces and facilities designed to inspire you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.  Our London office hosts a rooftop running track and was recently recognised as one of Glassdoor’s ‘Unbelievable Offices’.

Find out more through our UK careers site (http://www.capitalonecareers.co.uk/) 

Capital One is committed to diversity in the workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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