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The role

Job ID R69389
White Collar Factory (95009), United Kingdom, London, London

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Technical Project Manager

We're on a mission to change banking for good. That's a brave statement, but we're not scared to dream big. Not only are we up there amongst the UK's top 10 credit card providers, but we want to lead the digital revolution in financial services. Our Technology function has a complete focus on internally developed software and a Digital business mind-set across the board. Our Technology teams are aligned to “Tribes”, within which they work collaboratively, with Product and Design, towards a common purpose.

We are looking for a Technical Project Manager with strong delivery and communication skills, problem solving abilities, and a deep customer affinity to join one of our Tribes.

This role sits within our Technology organisation and is responsible for supporting the delivery of key technical and business capabilities as well as effectively anticipating, managing and communicating both timelines and risks to the wider business.

As a TPM, you will be involved from inception of a new idea, through to in market delivery.  You will be accountable for the delivery approach, and strategy, and in turn supporting and driving our teams to deliver to this approach. This will include: ensuring the inputs to engineering are appropriately understood and refined; setting objectives based on data (team data and wider data inputs); managing risks and dependencies to successful conclusions; driving team improvements and influencing resource allocation to ensure teams are set up for success.

We anticipate that you will:

  • Manage cross functional initiatives, driving teams to meet programme or product goals.

  • Take accountability for the quality of initiatives and team forecasts, ensuring we appropriately sequence work to deliver early and often.

  • Provide clear communication and coordination channels between engineering teams and also between engineering and the wider business.

  • Facilitate the formation of cohesive, effective, cross-functional delivery teams.

  • Partner with our Product and Design teams to aid accurate definition of intent, delivery approach and milestones.

  • Be at the centre of information flows to reduce meeting overheads and be the go-to person for leading cross-team initiatives.

  • Improve the overall productivity of the engineering organisation, driving improvements to our processes or technology changes and actively seek to remove roadblocks to Product change.

  • Be comfortable working within a fast pace, fast changing environment while driving teams to complete goals; have the ability to break abstract goals into accomplishable, measurable work items.

Experience/Skills required:

  • Experience delivering technology projects in an agile environment

  • Excellent analytical skills, providing structured thinking and challenge to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business.

  • Experience utilising appropriate project management frameworks to deliver in a highly technical environment

  • The necessary technical and business understanding and ability to lead cross-functional teams

  • A high level of emotional intelligence and excellent communication skills

  • A credible track record of improving the productivity of delivery

Capital One is committed to diversity in the workplace.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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The benefits

Health

Live a healthy life with our private health insurance which is free for your family.

Fitness

Stay in shape with our on-site gym in Nottingham and rooftop running track in London.

Wellbeing

Work-life balance is important to us. So, we are open to flexible working to support your lifestyle.

Finances

We are able to support you with relocation if needed. And we offer an interest-free travel ticket and stock purchase plan.

Training

You'll get access to vast amounts of internal and external conferences and a dedicated internal training platform.

Community

We are proud to support our local tech communities with various meet-ups and events for you to get involved in.

Tech at Capital One

Each of us has our own experience with money. We strive to make this experience a positive one for our customers, so they can spend more time on what matters most to them.

We’re a financial services company that was founded on the belief that technology and information can transform the industry. Still led by our founder with that vision, we are a successful global bank and one of the UK’s top credit card providers supporting millions of customers. We continue to evolve fuelled by our dynamic culture and capabilities at the forefront of technology to bring products and services to our customers that make managing their money easier.

We’re on our journey in the cloud and have challenges of scale, security, availability and performance for you to help solve. You will be shaping the industry in how we solve these problems using internal and external open-source solutions wherever possible.

Click through to read more about Capital One.

Life at
Capital One

We’re a financial services company with a tech mindset that runs throughout the business, setting us apart from others in the industry. We're organised into tribes, with each tribe made up of small teams that have autonomy in designing, developing and deploying applications into the cloud.

"I think what makes technology at Capital One different is not the tech itself, but the way in which we approach it. It’s not clinical, or dry, but a way for individuals to express themselves and put parts of themselves into the work they do."

Lee Winder, Senior Software Engineering Manager

Success profile

Do you have what it takes to join the Tech team at Capital One? We’re looking for people with these key traits:

  • Passion 

    You’ll be a key influencer in the tech strategy and bring knowledge, perspective and context to future technology choices.

  • Collaboration 

    You’ll have an enthusiasm for working collaboratively with engineers and product teams to achieve the best outcomes, the ability to communicate effectively and enable others through coaching and support.

  • Ownership 

    You’ll use your experience and problem-solving skills to solve complex technical challenges spanning multiple teams and engineer great solutions for our customers.

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Your career path

We don’t believe there’s only one way to progress your career. At Capital One, you can choose the path that’s right for you.

Career path diagram.

Find your tribe

At Capital One, we never stay still for long. We embrace change, we innovate and we find better ways to do things. Our ‘Tribes’ consist of multiple teams who share an over-arching business goal. A shared purpose, technical expertise and range of perspectives allow teams to create meaningful experiences for our customers. So whatever your skills, interests or experience – there’s a Tribe for you at Capital One:

Shared tech. Data. Grow. Customer.

Don’t see a role that’s right for you? Don’t fret. You can sign up for our job alerts and we’ll make sure to let you know when the right one comes up.

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