Welcome to our Graduate Operations Programme
You’ll find Capital One an inspiring place to launch your career. We’re all about hiring the best people and enabling them to do great things. That’s why we’re so passionate about graduate recruitment. It's a great way to introduce people to our business and encourage them to challenge the status quo.
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Graduate Operations Programme
If you think Capital One is simply a credit card provider, think again. In many ways, we're more of a technology business than a finance company. We pioneered the use of predictive modelling in this industry, and today we still look at credit the way tech companies look at everything – with a view to changing the way people live, making things simpler and easier for our customers.
As a result, you’ll find Capital One an inspiring place to launch your career. We’re an award-winning employer in part because we encourage freedom and creativity, as well as looking after our people.
Operations Graduates at Capital One?
These roles aren’t just about keeping our business running smoothly and successfully, day in and day out. They’re about leading change and championing improvement. Crucially, our Operations Graduates put the customer front and centre of everything they do.
What you’ll do
Our customers are key to the work we do – everything has a significant and direct impact on them. Whether you’re working alongside front-line agents or looking at end-to-end customer journeys, you’ll focus on improving that customer experience across a range of placements in areas such as Front Line Management, Process Management, Project Management and Supplier Management. At the same time, you’ll keep a watchful eye on business risk – something that’s essential for a responsible business.
You’ll learn how to create compelling business cases to develop new systems or embed new processes. Throughout, you’ll be given the opportunity to actually make a real difference, with rotations and roles that will help you identify how to make things better for our customers and our front-line agents.
What you’ll need
First and foremost, you’ll be passionate about doing the right thing for our customers. We look for people who are self-starters with a strong work ethic – people who get excited by solving problems and use critical thinking skills to understand what really matters to the business and our customers. You’ll need to be a team player with the ambition to develop solid leadership skills.
Capital One is committed to diversity in the workplace.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Our Graduate salaries start at £32,000 and our Intern salaries start at £22,000 (pro rata), both include a sign on bonus.
You’ll get to do some volunteer work every now and then. We are proud to support our local communities with various events and volunteering days for you to get involved in.
Live a healthy life with our private health insurance which is free for you and your family.
Stay in shape with our on-site gym in Nottingham and rooftop running track in London.
Work-life balance is important to us. So, we are open to flexible working to support your lifestyle.
You’ll get access to internal and external conferences and a dedicated internal training platform.
Dive into your new career, while you learn
Right from the outset, we’ll give you ownership over big projects that will make a real difference to our customers. We’ll also make sure you have all the development opportunities and support you need to shine.
Each role is a permanent contract. You’ll typically spend the first two years rotating around different teams – learning about each area by getting stuck in. You’ll be involved in decisions that affect the whole business. Right from the off.
Ultimately, you’ll be helping us find creative ways to humanise finance.
Our graduate salaries start at £32,000 (with plenty of perks)
Money matters – there’s no point burying it in the small print. All our graduates get an extra £5,000 as a starting bonus and there are performance bonuses too.
Be prepared for a challenge
We expect big things from our graduates. It’s hard work, but rewarding. We won’t put ridiculous demands or impossible deadlines on you, but we expect you to be at the top of your game.
Eyeing up those graduate places while you’re still at uni?
You’re keen. We like that.
If you’re in your penultimate year, an internship could help you jump the queue onto one of our graduate programmes.
Ten weeks of hands-on work
This is your opportunity to embark on a 10-week masterclass. You’ll be working on impactful projects that will enable you to make a genuine difference to our customers. We’ll train you while you work. You’ll have a buddy on your team and a programme mentor to make sure you get the most out of your time with us.
Earn while you learn
Our intern salaries start at £22,000 pro rata (what you’d get if you worked the full year), with a £1,000 signing bonus.
Become a Capital One graduate if you impress
When the 10 weeks are almost up, you’ll present your project back to our senior managers – it could even become part of our future strategy and lead to the offer of a graduate role with us.
Offices in prime locations
Nottingham’s been our main base for over 20 years
It’s a classic student city – lively, cultured and affordable. Working at our Nottingham office gives you a couple of extra perks too. You can seriously unwind with our on-site massage therapists and well-equipped music room. We also host regular talks from industry experts and even Nobel Prize winners.
Our London home is a tech haven
We're set up in the White Collar Factory at Silicon Roundabout on Old Street which has been named one of the coolest workplaces in London. Our offices have all the latest collaborative tech, flexible workspaces and a view of the London skyline.