At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Senior Risk Manager, Marketing and Analytics
An experienced and highly skilled risk manager is sought to develop and oversee the first line risk & process strategy for Capital One UK’s Marketing & Analytics teams (covering Product Strategy, Data Science, Brand & Design, Performance Marketing and Data Analytics).
In a complex industry, Capital One recognises that good risk management and a strong risk management culture leads to better outcomes for our customers, as well as our associates and shareholders.
This is a varied role so what will you do?
Reporting into the Marketing Leadership Team, you will play a key role in our business imperative to ‘Be Dynamic and Well Controlled’, contributing to the effective design and delivery of our risk management strategy
Act as the key point of contact for risk management activities driven by our centralised UK Business Risk Office (UKBRO) function.
Stay abreast of regulatory changes and influence and support key regulatory change projects
Support process management teams within the first line and ensure the business maintains a ‘Dynamic and Well Controlled’ standard for process ownership, risk management and controls.
Deliver robust oversight of the end to end third party management process - from strategy to sourcing and selection, contracting, management and termination
Lead a team of risk, process and third party managers; who provide challenge, coaching and set best practice for process managers and owners across the departments
If you enjoy:
Owning the design and execution of an effective risk management strategy, adding value through effective and efficient risk mitigation and controls oversight
Being a ‘go to’ person, leading and advising on risk management strategy: design to support the execution of effective operational risk management
Building networks inside and outside of Capital One to develop and share best practice in risk management
Influencing senior leaders on emerging risks and investments required to maintain a well-controlled operation
Supporting process owners and senior stakeholders to develop risks, controls and a strong risk management culture; influencing, challenging and escalating where appropriate
If you have:
Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders
A passion to lead and coach people to drive great risk management practices to protect the business and our customers
Strong communication skills
Confident judgement to formulate proposals and make solid recommendations to senior stakeholders
An ability to balance the needs of the business with a pragmatic approach to risk management
If you are...
Able to identify problems and come up with solutions
Detail and results orientated with good analytical and organisational skills
Able to use your initiative, prioritise and switch work types as necessary.
...then we want to hear from you!
Capital One is committed to diversity in the workplace.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).