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Third Party Risk Management Lead

Job Details

Apply Job ID R177276 Location: Nottingham
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Third Party Risk Management Lead

About this role

We have an exciting opportunity for a Third Party Risk Management professional to join Capital One’s UK Supplier Management Office (SMO).

The UK Supplier Management Office is responsible for the management of the end-to-end Third Party life cycle for Capital One in the UK, including sourcing, contracting, ongoing supplier and relationship management, and offboarding activities.

Reporting to the Head of Third Party Risk & Governance, the Third Party Risk Management Lead will build strong relationships across the business, including with the UK Leadership Team, to help drive the SMO Third Party Risk agenda for the UK business, acting as the key subject matter expert for all Third Party Risk.

Alongside the wider Third Party Risk and Governance function, this role will support the running of our Third Party Risk Management Frameworks in a well managed, efficient and effective way, through fostering a culture of continuous improvement, relevant reporting, capitalising on enterprise investment and effectively managing change.

What you’ll do

  • Develop strong partnerships with Third Party Risk Management and risk management teams, business risk office (BRO), business line areas and legal & compliance.

  • Be the primary point of contact within the team for Third Party Management queries both within the UK and with the various enterprise second line risk teams. 

  • Attend enterprise change forums to consider the impact of new changes being proposed, and provide input on behalf of the UK Business

  • Adopt a continuous improvement approach for SMO, including leading retrospectives, and build these improvements into the TPM Programme.

  • Partner with and coach the team members in SMO to to drive a culture of continuous improvement and sound risk management.

  • Work with our Compliance department to understand the regulatory landscape, and emerging regulatory risk, and proactively manage changes to our frameworks to effectively deal with these changes.

  • Own the Third Party Management training programme for the UK.

  • Run and maintain the Third Party Management Programme Quality Assurance framework.

  • Own the UK Third Party Management Metrics, and reporting.

  • Perform Third Party Background checks where required.

  • Work with Cyber Risk and Information Assurance teams to ensure that Cyber Risk exceptions are documented and up to date.

What you’ll bring

  • Experience in a Third Party Management /operational risk management role preferable

  • Knowledge and understanding of Third Party Risk and Third Party lifecycle desirable

  • Outstanding stakeholder management skills, with the ability to work in collaboration with cross functional teams and demonstrating confident and effective communication

  • Coaching and mentoring experience; ability to identify opportunities to enhance team skills and translate into appropriate training frameworks.

  • Supporting change and process improvement across the wider team

  • Demonstrated ability to partner, effectively challenge and influence across all levels (incl execs).

Where and how you'll work

This is a permanent position and is based in our Nottingham office.  

Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.

We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.

The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

  • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

  • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

  • OutFront – to provide LGBTQ+ support for all associates

  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all

  • Women in Tech – promoting an inclusive environment in tech

  • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.


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