Business Continuity Associate

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Business Continuity Associate

About this role

This is an exciting role where you’ll learn more about risk, compliance and Business Continuity.

You’ll be responsible for coordinating compliance within our UK Business, planning and coordinating UK Business Continuity (BC) activities and provide consultative support to Business Continuity Plan Managers.

What you’ll do

• Coordinate and facilitate the delivery of Business Continuity testing and recovery activities according to schedule, including Tabletop, Third Party, Notification and large scale Business Recovery Exercises, to test the resiliency of business processes and end to end services

• Monitor completion of all testing by BC Plan Managers, providing support and escalation where required to ensure delivery in line with agreed timescales

• Review and challenge the quality of UK Business Continuity Plans to ensure compliance with Enterprise Business Continuity Standards, to ensure strategies are appropriate and resilient

• Help to build a more resilient business through identification and discovery of BCM related issues, and by collaborating across areas to strengthen approaches to resilience

• Collaborate closely with other teams to ensure UK BCM are well represented in resiliency forums and new initiatives 

• Provide support to UK Business Continuity stakeholders, chairing regular BCM meetings and drop in sessions to facilitate best practice sharing

• Provide Business Continuity training for new Plan Managers, including the use of our BCM system of record 

• Manage BCM Risks, Controls and remediation activity in the risk management system

What we’re looking for

• Ability to build strong collaborative relationships and influence at all levels

• Attention to detail and ability to identify issues and recommend solutions

• Strong organisation skills with a proactive approach to workload management

• Entry level knowledge of Business Continuity Management preferred

Where and how you'll work

This is a permanent position based in our Nottingham office.

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.