Direct Marketing Product Manager - Display Marketing Specialist

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Direct Marketing Product Manager - Display Marketing Specialist

About this role

We are passionate about the credit card products we offer and want to reach as many new customers as possible. We are currently in a big growth period and have large ambitions as a team. This is where you come in. 

Working collaboratively with the wider marketing team, you will find new opportunities to directly market our products to consumers and help our business grow. As we work in a highly regulated industry, you will need to balance pursuing growth opportunities, while also communicating and appropriately managing risks. In all of this, you will be supported by a great team with shared goals and who care about your development.

What you’ll do

• Take full ownership of our new Display marketing channels using data, technology and insight to increase new conversions and revenue, while efficiently managing marketing costs

• Explore new marketing opportunities - identifying exciting Display marketing channels with potential, you will work closely with our contracts and technology teams to negotiate great deals and run marketing tests 

• Think strategically about where we should evolve our marketing technology, infrastructure and processes - to remain at the cutting edge of direct marketing

• Work collaboratively with our design, marketing and analysis teams to support thinking on the look-and-feel of our customer journeys and our products

• Use relevant data to guide decisions - such as marketing performance data, customer and market research and industry reporting

• Own the relationships with our new Display marketing partners - regularly monitor and report on their performance, and follow appropriate regulation, compliance and processes to ensure great outcomes for our business

• Optimise all aspects of Display marketing performance with the primary aim of delivering growth for Capital One and excellent experiences for our customers

 What we’re looking for

• You’ll have a passion to learn, will want to make a positive difference and be excited about how we can grow

• You’ll want to think about interesting, difficult problems, share your thoughts and make recommendations - and be willing to pursue and explore different routes to solving problems

• You’ll be a great communicator, able to effectively convey messages to our marketing partners and senior stakeholders within the business - and be comfortable working collaboratively with associates from across the business

• You’ll be able to work on your own with a proactive mindset - and prioritise across multiple projects and deliverables

• You’ll have good experience managing Display marketing activity - on platforms such as Google, Facebook, Microsoft, Yahoo or similar digital marketing platforms or DSPs

• You’ll have experience in a high-growth organisation where you are accountable for growth KPIs

• You’ll have strong reasoning skills - whether demonstrated through academic or professional experience, you’ll be at ease with numbers and enjoy solving problems that present numerically

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.

Where and how you'll work

This is a permanent position and can be based in either our Nottingham or London offices.  Our team is split across the two sites so travel to the other office will be required at times.

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham or London office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.