Head of Learning and Talent Development

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Head of Learning and Talent Development

About this role

Our learning team is at the forefront of unlocking talent and building capability through the provision of learning and development that challenge our associates to succeed at every stage in their career. We provide a best-in-class learning and development experience for all our Associates. 

Our culture and people are integral to our growth and success. We have an exciting opportunity for a Head of Learning and Talent Development to join us in leading the strategic delivery of Capital One’s UK learning and talent strategy. Reporting to the Director, HR Business Partnering and in collaboration with your team, you will be responsible for defining and overseeing the learning development and talent strategy for Capital One UK, and have accountability for end-to-end programs and practices from Early Careers, professional development, leadership and talent programmes for all lines of business. With your team, you will be accountable for delivery against the full learning cycle from needs analysis to return on investment. You will partner with external suppliers, and internal stakeholders to deliver solutions that grow and develop the best talent.  This role requires a deep understanding of learning methodologies, facilitation, and leadership development skills, along with a genuine passion for nurturing talent within our organisation.

What you’ll do

• Serve as a strategic partner to the business, implementing learning and development solutions that are aligned to business needs: partnering closely with Leaders, HRBP’s and international  Learning & Development Teams

• Lead and engage a team of high performing learning professionals with a clear vision that inspires high performance

• Act as a strategic partner to the Director, HR Business Partnering  in relation to talent development and succession programmes aligned to the people strategy

• Strategic accountability of the Early Careers annual plan linking the activity to critical business demand

• Provide thought leadership and oversight for the  People Leader development, coaching and mentoring annual plan

• Identify and adopt/develop transformative learning methods that are easily accessible, personalised, digitised and automated for the best employee learning experience

• Provide data lead analysis to evaluate, manage and deploy learning investments in third party tools and partnerships when appropriate, including budget, vendor, and partner management

What we’re looking for

• Experience leading a Learning function in a faced paced environment, (knowledge of technology organisations preferred)   

• Proven track record building a learning and talent development strategy, ensuring training needs of the business are evaluated and appropriate development methods are selected based on relevant best practices and external trends

• Influential partner who leads with data informed solutions to obtain buy-in from multiple stakeholders to influence the desired culture, behaviors and skills

• Strategic orientation with proven ability to set a vision, chart a path and execute with high impact

• Experience within coaching and facilitation skills

• Excellent communicator across multiple level stakeholders (team, employees, managers, people leaders, executive team)

• Leverages a strong customer orientation for building relationships across and within HR broadly, and in the lines of business  

• Has a strong bias for optimisation and driving continuous improvement

Where and how you'll work

This is a permanent position based in our Nottinghamoffice.  

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.