Partnerships Manager

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Partnerships Manager

About this role

We’re looking for somebody to lead one of our largest co-brand credit card partnerships.  

This is an exciting opportunity to join a small team who are focused on high performance and who obsess about driving our partnerships to bigger and better results.

You’ll be responsible for the overall relationship & ultimate success of the partnership, and will combine your exceptional analytical skills with commercial acumen, stakeholder management and a neverending desire to grow both yourself and your partnership.

Individuals who succeed in this role are driven, resilient, creative and analytical.  But more than anything, they see themselves as the CEO of their partnership.

Ultimately, you’ll be responsible for driving great commercial outcomes for both Capital One and the partner.

What you’ll do

• You’ll own the day to day relationship - Ensuring that you build trust & confidence with your peers at the partner.

• You’ll be the first point of contact on all things specific to your partnership - whether that be ensuring that marketing activity is compliant, through to coordinating updates to the API connections between us.

• You’ll own the roadmap and strategy for the partnership, and be responsible for driving it into market (working across the business with the right stakeholders to deliver it).

• You’ll pull datasets by coding your own SQL scripts, and interrogate the information to deliver insight.

• You’ll constantly be on top of trading performance and change across the partner.

• You’ll be responsible for ensuring that all activity is run in line with the control framework, and will contribute to the ongoing improvement of that control suite.

• You’ll run operational elements, such as invoicing, issue resolution, business reviews.

• You’ll work with our Supplier Management Office to negotiate contract amendments and variations.

• You’ll work on and deliver credit governance business cases, both independently and in conjunction with other teams.

We often rotate people around marketing channels, and so you may have the opportunity to work on some of our other existing co-brand partnerships in the future.

What we’re looking for

• Experience with both qualitative & quantitative analytical methods

• Strong presentation-building, storytelling, and data visualisation skills

• Ability to manage quant data files, run analysis on quant data, query SQL, etc.

• Previous experience managing a partnership or large client

• Excellent interpersonal skills with a positive and collaborative approach

• Resilience, at ease working in a high pressure/fast paced environment, and be comfortable having challenging conversations with stakeholders

• Creative problem solving and cutting through complexity with simple solutions

• A desire to join and push forward within a high performing team

• Experience in a regulated environment (desirable)

• Experience with GoogleSuite, e.g. Google sheets, Google Slides (desirable)

Where and how you'll work

This is a permanent position and can be based in our Nottingham or Londonoffice.  

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.