Senior Compliance Business Partner

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Senior Compliance Business Partner

About this role

You’ll be responsible for a diverse range of areas that will support First Line risk owners in understanding compliance risks within their Business Areas and processes, and promote improvements in the quality of associated compliance controls and the delivery of good customer outcomes. 

The Compliance Advisory team is an enabler for our business.  We are a trusted partner that provides practical advice, advocacy, support and challenge to ensure our business can deliver on their objectives.

As a Senior Compliance Business Partner supporting the UK Card business, your role will require excellent communication and interpersonal skills, superb integrative thinking and problem solving, and a desire to help the business effectively manage compliance risk so we can deliver on our strategy.

If you have a passion for using risk management as a competitive advantage to drive tangible improvements in the understanding and managing of compliance risk, partnering with stakeholders to enable them to achieve their goals, whilst raising awareness of external factors across the industry to build into our decision making, then our Senior Compliance Business Partner role could be the opportunity you’ve been looking for.

What you’ll do

Advise and partner with associates across the UK Business to ensure we can successfully deliver our business strategy while meeting our internal and external obligations in how we manage our compliance risks. You will do this by:

• Partnering with the business to ensure they are aware of their Legal and Regulatory obligations and understand internal policy expectations to enable them to effectively control for them

• Providing Compliance Advisory support to business partners to aid them in managing their processes, understanding the impacts of business change and new initiatives, and in responding to and managing customer impacting issues that may have a compliance impact

• Leading on key risk assessment activity, with a compliance lens, such as Process Level Assessments and Risk & Control Self Assessments. You will provide challenge on compliance risk and mitigating control suites

• Conducting regulatory reviews on key pieces of regulation such as GDPR and Consumer Duty to ensure that compliance risk is regularly reassessed and that business partners fully understand their obligations and how to effectively control for the risk.

• Supporting the First Line in the development of strong controls in order to strengthen the effectiveness of the compliance control environment

• Partnering with key stakeholders in the UK Legal department to support the team and the wider business in interpreting and understanding the compliance obligations the UK business faces

• Building and maintaining collaborative relationships with business stakeholders in order to influence decisions and aid them in understanding their compliance risks

What we’re looking for

• A skilled risk professional with broad compliance knowledge and experience working within financial or related services

• Experience of leading or undertaking risk and control assessments and providing effective assurance and challenge to a wide range of stakeholders across different business functions

• A curious and collaborative influencer that seeks to understand and has passion for the business objectives and partners with the business to achieve them

• A problem solver that can identify and recommend solutions to improve our control suites, mitigation activities and operational processes 

• An ability to build trusted relationships with stakeholders across the business

• Effective at managing competing priorities, with a strong focus on delivering results in conjunction with considering the needs of the team

• You already hold or are interested in working towards a relevant ICA or IRM qualification (e.g. ICA Certificate in Compliance or IRM Certificate in Risk Management)

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.

Where and how you'll work

This is a permanent position and is based in our Nottingham office.

We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.