Senior Site Reliability Engineer - Front End

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Senior Site Reliability Engineer - Front End

Capital One's mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of these values is our Software Engineering department, whose primary role is to be an effective enabler of Capital One’s ambitions.We are keen to add a Principal Site Reliability Engineer to our Nottingham based team whose primary focus is to provide effective management of the evolution and reliability of both existing/under development service applications.

This role will act as past of a team of Site Reliability Engineers responsible for maintaining and improving front-end applications for our most critical customer servicing web channels within the cloud.

We’re looking for an experienced professional whose technical skill set lies primarily with technologies/frameworks such as Java and whose passion for software engineering allows them to be a true inspiration to those that they work with on a daily basis, including team members based both on and offshore. AWS is Capital One's hosting platform of choice so your experience of Cloud-based architecture will stand you in good stead.

Our Senior Site Reliability Engineers are people who have the required skills to lead by example and are able to build strong and valuable relationships with both internal and external stakeholders. They have the ability to face into ambiguity and understand how to make sense of complexity.

What you’ll do

• You will be responsible for maintaining and improving front-end applications for our most critical customer servicing web channels within the cloud.

• Through hands-on engineering you will help to shape and deliver the goals and vision set out by your Site Reliability Engineering Manager (SREM).

• Contribute to the major optimisation and improvement themes within the team.  Identifying opportunities to reduce operational overheads through observability and service automation.

• Improve reliability, quality and compliance of services deployed within AWS.

• Innovate within your team, initiative area and contribute within your technical domain.

• Estimate, scope and plan your work within an agile environment.

What we’re looking for

• Strong proficiency in Javascript with comprehensive knowledge of modern web application frameworks specifically React.js and Node.js

• Good knowledge of NPM package management

• Understanding of common Javascript testing frameworks such as Jest, Mocha & Chai.

• Solid understanding of API authentication and authorisation mechanisms like OAuth.

• Knowledge using monitoring & logging tools like NewRelic or Logzio to troubleshoot problems in a distributed network of systems.

• Strong understanding of infrastructure as code and CI/CD pipeline management via Jenkins.

• Development experience within AWS.

• Keen interest in Site Reliability Engineering Practices.

• Experience in front-end architectural and design patterns.

• Able to effectively communicate and partner across engineering to maximise inner-sourcing opportunities and reduce waste.

• Strong knowledge to successfully identify, troubleshoot and pre-empt operational issues.

• Proactive approach to problem determination, identifying areas for improvement and system bottlenecks and driving things to completion.

• Strong communication skills with proven ability to challenge and motivate technical teams.

• Previous experience:
  An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer  

What you’ll get to learn (any previous experience would be advantageous) 

• Broadening your knowledge of the cloud (specifically AWS).

• Site Reliability Engineering.

• Solving real world problems and being comfortable working in a complex regulated environment.

• Previous experience:
  An in date AWS Certification, for example Cloud Practitioner, Associate Architect or Associate Developer  

Where and how you'll work

This is a permanent position and is based in our Nottingham Head Office.  

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.