Talent Acquisition Partner - Velocity Black

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Talent Acquisition Partner - Velocity Black

Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. 

By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.

What unites us are the values we share: the relentless pursuit and celebration of excellence, actualising the full potential of our lives, and impacting the world in a positive way.

We’re looking for an experienced recruiter to join our Talent Acquisition team, dedicated to hiring for Velocity Black by Capital One. 

Based in our Talent Acquisition team, this recruiter will cover roles with a diverse array of skill sets including concierge, dining, travel, and aviation specialties.

What you’ll do

• Partner closely with our recruiting and compensation teams across the US and UK

• Source diverse talent for both immediate demand and future pipelining

• Take detailed briefs from hiring managers on role requirements to enable you to source and screen quality candidates

• Have informative conversations with potential candidates about Velocity Black by Capital One culture and provide good insight into the role you’re sourcing for

• Have the ability and confidence to give immediate feedback to candidates who may not be suitable, ensuring a positive candidate experience, no matter the outcome 

• Provide an exceptional hiring manager experience

• Be part of a team that is helping to shape and define the current and future hiring process and ways of working

• Collaborate with peers through contributing at team meetings, generating new ideas and discussing opportunities

• Capital One isn’t the corporate environment you’d imagine a bank to be, however, you’ll still maintain a professional manner and outlook at all times, mindful that we are the face of Capital One

What we’re looking for

• Experience and openness to sourcing and recruiting for all different types of vacancies, particularly in the high volume space

• Experience leading and owning oversight of smaller project and process improvement work and collaborating with teammates on larger initiatives 

• Ability to communicate and influence effectively and with confidence; comfortability speaking with candidates and hiring managers via phone and or zoom calls

• High standards of written communication; being clear, concise and accurate when messaging candidates, working with data, providing updates to hiring managers etc.

• Strong organisational skills, with a natural sense of urgency and a keen eye for detail

• Ability to stay calm and maintain a high standard of work in a fast-paced and overwhelming environment

• Lastly, we want you to bring yourself to work! Capital One is a diverse environment, full of amazing talent – we want you to feel comfortable and empowered as part of the team

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates.

Where and how you'll work

This is a permanent position based in our Nottingham offices.  We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation.

We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers).

Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave.

Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.