Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Engineering Manager - Observability

Join a team at Capital One where you'll be at the forefront of engineering leadership, guiding a cloud-focused team of both internal and vendor-supplied engineers in an onshore/offshore model. You will be instrumental in shaping the future of our technology services, partnering with our UK business to develop and implement our observability strategy, and modernizing our platforms to ensure they are efficient, stable, and secure. This role is a unique opportunity to use your technical expertise and leadership skills to drive significant impact, all while growing your own capabilities within a collaborative and innovative environment.

We're looking for a passionate and experienced leader who can inspire and mentor engineering talent to reach their full potential. You should have a proven track record of using data to inform key decisions, a strong background in public cloud technologies, and expertise in managing SaaS and vendor relationships. If you thrive on collaborating with peers, streamlining processes, and have a deep understanding of the software development life cycle, then you’ll be a great fit for our dynamic team. This is a permanent, hybrid role based in our Nottingham office, where you'll work three days a week to foster connection and collaboration.

What you’ll do:

• Lead a cloud focused engineering team where you’ll be responsible for Capital One staff and vendor supplied engineers in an onshore/offshore model
• Partner with counterparts in Enterprise CapitalOne to develop and implement CapitalOne’s observability strategy for the UK
• Seek opportunities to modernise, consolidate, simplify, standardise and adopt enterprise services
• Partner across the UK business to support and deliver best in class technology services
• Coach, develop and mentor technical engineers to achieve their technical, business and personal goals
• Engage in activities lead by the Supplier Management Office to manage the relationship with third party system providers for in scope systems, including RFP and contract renewal
• Drive effectiveness and efficient platform maintainability, availability, stability and support 
• Provide a consistent, agreed level of service on in scope systems, successfully delivering platform upgrades, feature release and changes on time
• Develop your own technical leadership skills

What we’re looking for:

• You have experience of leading Engineering teams to achieve business goals
• You are a strong communicator and partner well across Engineering to share best practice and code to increase efficiency and reduce waste
• You use data to support decision-making, and know how to determine which Engineering investments deliver the most business value
• You have SaaS and Vendor Management experience
• Knowledge and experience of SDLC, Agile and ITIL Foundations
• Broad experience of observability theory and practice
• You have a passion for recruiting and developing great engineering talent
• You have experience of and an enthusiasm for Public Cloud, our target infrastructure and direction of travel

Where and how you'll work

This is a permanent position based in our Nottingham  office. We’re big on collaboration and connection so we have a hybrid working model which means you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
• OutFront – to provide LGBTQ+ support for all associates
• Mind Your Mind – signposting support and promoting positive mental wellbeing for all
• Women in Tech – promoting an inclusive environment in tech
• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
• Enabled - focused on supporting associates with disabilities and neurodiversity

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.