Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Head of UK Compliance Testing and Assurance

About this role

As the Head of UK Compliance Testing and Assurance, reporting into the UK Chief Compliance Officer (CCO), you will lead the Compliance Testing and Assurance Team and will be responsible for ensuring the effective operation of the Capital One UK Testing and Assurance program.

You will support the UK CCO by designing and executing an effective Testing and Assurance Program that includes: Independent Compliance Transaction Testing (ICTT),  Compliance Control Reviews (CCR), Product and Process Level Assessments,  and assessment of Business Change,  all  that builds in the appropriate oversight of Compliance Risks. You will ensure the UK Business adheres to regulatory requirements and that internal processes and controls are appropriately designed and executed  to mitigate Compliance Risk.

You will lead a team of Compliance Professionals across Testing and Assurance as well as being part of the broader Compliance Leadership Team.

What you’ll do

• Support the Chief Compliance Officer and UK Money Laundering Reporting Officer
  Provide effective support to the Chief Compliance Officer (SMF-16) and to the MLRO (SMF17)  in ensuring the Compliance function delivers an effective Compliance Testing and Assurance program which appropriately mitigates Compliance risk for Capital One UK

• Monitoring, Testing and Assurance
  Responsible for designing and delivering the Testing and Assurance Compliance program, and ensure the program

  • Reflects and incorporates the outcomes of the Compliance Risk Assessment. 

  • incorporates proportionate and considered insights on Capital One’s Compliance risk profile 

  • is oriented to solutions to mitigate Compliance risk and enhances the design and operating effectiveness of processes and controls

  • is communicated with relevant business partners and stakeholders clearly and comprehensively; and 

  • is fully compliant with applicable Capital One processes and procedures and builds in best practices

• Business strategy and Compliance risk
  Ensure the Testing and Assurance team (as a second line of defence function) understand and drive the compliant delivery of business strategy, and support the identification, assessment, and mitigation of Compliance risk, both generally and by their involvement in Capital One’s internal processes and controls

• Independent adviser and challenger
  Ensure effective independent advice and challenge is provided across core risk assessments (Process Level Assessments,  Product Level Assessments,  Risk and Control Self Assessments) and business change processes 

• People leadership and talent development
  Leadership of a team of Compliance professionals, and broader leadership within the Compliance function.  Partnering with the CCO and MLRO to ensure the Compliance team achieves their potential and talent is invested in and grown appropriately

• Compliance culture
  Ensure the team’s culture is in line with the Compliance Vision and Values, and in particular, is collaborative, embraces feedback, and provides an open, and inclusive environment in which team members can thrive

What we’re looking for

• Strong experience in Risk Management, Risk Assessments and Assurance activities, ideally in a regulated Financial Services firm

• Understanding of key regulations that impact a regulated Financial Services firm, including : Consumer Duty, SYCS, CONC, DISP,  AML and GDPR

• Significant experience in assessing business risks in relation to Compliance and the ability to identify, design, and execute a risk-based testing agenda

• Excellent verbal presentation and written communication skills to confidently interact at all levels of the organisation and to crisply articulate Compliance Risk

• An experienced People Leader who creates energy and an environment that fosters trust, collaboration, and belonging and pushes people to reach their full potential

• An inquisitive mind,  who embraces and promotes  change by challenging conventional thinking and identifying new ways of working.

• Someone who can develop influential relationships based upon shared objectives and trust to deliver business impact and deliver on the Compliance vision

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.

Where and how you'll work

This is a permanent position based in our Nottinghamoffice.  

We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms.

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.