Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Workforce Technology Engineering Manager

About the role

We are seeking an experienced Workforce Technology Engineering Manager with strong technical knowledge and interpersonal skills. You will manage a team of 4 engineers to deliver new technologies and technology enhancements as well as partnering with teams to manage enterprise wide changes on behalf of the UK LOB in the end user space. You must be self-motivated with a proven track record in technology. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.

What you’ll do

• Manage overall operation of the team to ensure goal/objective achievement directly or through the team
• Formulate and execute UK LOB Local and Enterprise led backlog.
• Manage projects including organisation, definition, planning, implementation and control through the use of Kanban or Agile techniques.
• People leadership responsibilities including performance management and team development to ensure the efficient operation of the function.
• Direct team members in the design, modification, and evaluation of all phases of a specific project from definition through production and release. Ensuring deliverables meet specifications, quality, goals, cost and schedule.
• Work closely with Enterprise Product Managers, customers, applications and engineers, ensure alignment with needs of the UK LOB
• Promote use of new technologies and industry-leading trends.
• A proven leader who can lead a team to build solutions from start to finish.
• Demonstrate ability to translate business needs into a technical vision and product development roadmap.
• Technical depth and breadth of experience to help team members understand and overcome technical challenges efficiently and effectively.

What we’re looking for

• Expertise in End User Compute technologies including Windows 11, MacOS, Virtual Desktops (AWS Workspaces), Mobile, VC (preferably Zoom) and digital signage platforms.
• Technical knowledge of management tools including Intune, Jamf, Airwatch.
• Technical knowledge of Google Workspace
• People leadership experience
• Knowledge of ServiceNow, Jira and Confluence
• Effective communication with associates at all levels, both technical and non-technical.
• Stakeholder management

Where and how you'll work

This is a permanent position based in our Nottingham office.  

We have a hybrid working model which gives you flexibility to work from our offices and from home. 

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

• Enabled - focused on supporting associates with disabilities and neurodiversity

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.