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Personal Assistant - Network Compliance

Location: London, England

Job ID: R242572

capital one london associate
The Ark (95988), United Kingdom, London,

Personal Assistant - Network Compliance

About this role

We’re looking for a tech-savvy Personal Assistant to support our Network Compliance leadership in a fast-evolving regulatory landscape. We need a proactive problem-solver who can navigate modern compliance software, manage sensitive documentation, and ensure our executive operations are as efficient as they are secure. This role may involve wearing multiple hats, and we're looking for someone eager to dig in and help in various areas.

What you'll do

  • Provide administrative support to executives - organizing time/schedule, preparing people/materials for meetings/presentations, travel planning as well as other work to enable supported executive to focus on more strategic work. It's expected you will support 5 - 6 executives.

  • Management of administrative items such as calendar management, travel planning, expense processing.

  • Meeting and Event Planning

  • Administrative tasks - completing TE's, coordinating travel arrangements, assisting with creating Google Slides presentations

  • Organize and maintain files, phone calls/messages Level: Associate

What we’re looking for

  • Experience in a similar role ideally within a medium/large size organisation

  • Experience within Risk, Compliance, Legal and/or Financial Services is highly desirable

  • Accustomed to managing the scheduling and organization of multiple executives, making travel arrangements, processing business expenses and working with partner groups such as Finance, Accounting and HR when necessary.

  • Experience coordinating with vendors for event planning (responsibilities would include: custom ordering, working within a budget, menu planning, communication of agenda/details, etc.)

We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve.  We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates.

Where and how you'll work

  • This is a permanent position based in London. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.

  • We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays.

  • The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with.

  •  Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

  • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

  • Open-plan workspaces and accessible facilities designed to inspire and support you. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

  • OutFront – to provide LGBTQ+ support for all associates

  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all

  • Women in Tech – promoting an inclusive environment in tech

  • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com  All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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